EGPA Study Group on Productivity and Quality in the Public Sector: performance measurement and management

EGPA - European Group of Public Administration
Study Group 2: Performance in the Public Sector

	Aims

The EGPA Study Group on Performance in the Public Sector (previously Productivity and Quality in the Public Sector) studies aspects of public sector performance. Public sector performance topics in the past have included the use of trust and satisfaction indicators, case studies of organisational performance, measurement issues etc.

Study Group chairs are Steven Van de Walle (Erasmus University Rotterdam), Wouter Van Dooren (University of Antwerp) and Kai Wegrich (Hertie School of Governance, Berlin)

	SG Performance in 2010-2011

CALL FOR PAPERS - Bucharest, Romania - 2011 7-11 September

The SG meets at the Annual Conference of EGPA in Bucharest. The Call for papers is available.

We want to follow up on last year's theme, the politics of performance, so the call for papers is identical.

We will try to bring more variation in the format of the sessions. The Bucharest meeting will consist of a number of highly focused, intensive sessions combining papers using similar theoretical or empirical approaches, and a number of open sessions that will be
used to discuss work in progress and innovative approaches. An invited keynote will
introduce key issues, and a panel will discuss prospects for a new research agenda on the
politics of performance.

	Activities

The study group's main activity is the meeting during the EGPA Annual Conferences. Occasional meetings have been and will be organised at other conferences. Consult the conference pages for detailed information and papers

>> Bucharest (2011)

>> Toulouse (2010
>> Malta (2009)
>> Rotterdam (2008)
>> Manchester (2008)
>> Madrid (2007)
>> Milan (2006)
>> Leuven (2006)
>> Bern (2005)
>> Ljubljana (2004)
>> Lisbon, Oeiras (2003)
>> Potsdam (2002)
>> Vaasa (2001)

	Publication

more information

"Most social science work on the burgeoning industry of public service performance indicators concentrates on critiques of the validity or reliability of the numbers. But we know much less about how performance numbers are actually used in public sector organizations. This timely book gives us some intriguing answers to that question." -

Christopher Hood, Gladstone Professor of Government, University of Oxford, UK

paperback expected in Autumn 2011

NEWS

>> abstracts selected for Bucharest 2011

>> Call for papers - Bucharest 2011

>> EGPA Toulouse - best paper award for Christophe Ossege

>> webpage on the use of performance information by Donald Moynihan

>> new books on performance: "Connecting Knowledge and Performance in Public Services", "Performance management in the Public Sector"

>> Papers Toulouse and programme

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