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The EGPA Study Group on Performance
in the Public Sector (previously Productivity
and Quality in the Public Sector) studies aspects
of public sector performance. Public sector
performance topics in the past have included
the use of trust and satisfaction indicators,
case studies of organisational performance,
measurement issues etc.
Study Group chairs are Jostein
Askim (Oslo University), Wouter
Van Dooren (University of Antwerp) and Kai
Wegrich (Hertie School of Governance, Berlin)
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SG in 2012 |
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EGPA annual conference in Bergen, Norway
5-8 septembre
"The Performance of Performance based governance" |
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Activities |
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Publication |
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more
information |
"Most
social science work on the burgeoning industry
of public service performance indicators concentrates
on critiques of the validity or reliability of
the numbers. But we know much less about how performance
numbers are actually used in public sector organizations.
This timely book gives us some intriguing answers
to that question." -
Christopher Hood, Gladstone
Professor of Government, University of Oxford,
UK
paperback edition
available (2011) |
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